1. Damaged or Defective Items
If your item is damaged or defective, you can return your product through our Online Return Center during the return period (most items can be returned within 7 days of receipt of shipment.)You must provide proof of Damaged or defective items by sending images of the product you have received along with the images of the package with the shipping label.
2. Wrong Item
If you placed an order but received the wrong item, you can return the wrong item for a refund or a replacement of the item you did not receive through the Online Returns Center by selecting the wrong item was sent a reason.
You must provide proof of Damaged or defective items by sending images of the product you have received along with the images of the package with the shipping label.
3. Return Items You Ordered
PRODUCT IMAGES ARE FOR ILLUSTRATIVE PURPOSES ONLY
ORDERS MORE THAN 7 DAYS FROM DATE OF RECEIPT BY CUSTOMERS ARE NON-REFUNDABLE.
WE REQUIRE PICTURES OF DAMAGED GOODS IN ORDER TO ISSUE A RETURN/REFUND.
ALL PRODUCT RETURNS MUST BE IN UNOPENED AND IN SALABLE CONDITION TO RECEIVE A FULL REFUND. IF THE ITEM IS OPENED OR USED THE ORDERS SUBJECT TO A 15% RESTOCKING FEE.
ANY PACKAGE THAT IS REFUSED OR UNDELIVERABLE DUE TO INSUFFICIENT ADDRESS, OR MARKED AS UNCLAIMED, IS SUBJECT TO A 15% RESTOCKING FEE.